TrustVPN SRL ("TrustVPN", "we", "our", "us") is committed to protecting your privacy and ensuring a secure experience while using our VPN services. This policy describes how we handle your personal information and data.
We enforce a strict No-Logs Policy. This means we do not monitor, record, or store any data about your online activity. We do not log:
Your online activity is entirely private. We do not associate any data with your VPN usage, and we have built our systems with privacy at the core.
While using our website (not the VPN service itself), we may collect limited data to enhance our service:
We do not associate any of this data with your VPN activity or behavior online.
We use the information we collect to:
All payments are processed by secure third-party providers (such as Stripe or PayPal). TrustVPN never stores full payment details or personal banking information. Any information shared during transactions is handled in accordance with strict security standards and privacy laws.
We may use third-party tools for analytics (e.g., Google Analytics) or customer support. These services may collect limited technical data such as browser type or device information. No VPN traffic or user-identifying data is shared with any third party.
Our website uses essential and analytics cookies to improve functionality. You may disable cookies through your browser settings. These cookies do not link to your VPN usage and are never used to track individual users across the internet.
We retain only the data necessary to fulfill our legal and operational obligations, such as email support history. No data related to VPN usage is stored or retained in any form.
We implement industry-leading security measures to protect your information, including encryption, secure access control, and regular security audits. TrustVPN's infrastructure is designed to resist attacks and unauthorized access.
Under applicable data protection laws (such as GDPR), you have rights to access, correct, or delete any personal data we hold. You may also object to data processing or request data portability. To exercise these rights, contact us at privacy@trustvpn.com.
We may update this Privacy Policy periodically. We will notify users of material changes through our website or by email. Continued use of our services after such updates constitutes acceptance of the revised policy.
If you have any questions about this policy or our data handling practices, please contact:
TrustVPN SRL
Municipiul Bucureşti, Sector 3,
Şos. Mihai Bravu, Nr.255
Email: privacy@trustvpn.com