Terms Of Service

Terms of Service

These Terms of Service (“Terms”) govern your use of the TrustVPN service (“Service”) provided by TrustVPN SRL (“TrustVPN”, “we”, “our”, “us”). By using our Service, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Service.

1. Eligibility

You must be at least 18 years of age or the age of majority in your jurisdiction to use TrustVPN. By using the Service, you confirm that you meet this requirement.

2. No-Logs Policy

We maintain a strict No-Logs Policy. We do not store any information regarding your browsing activity, IP address, connection timestamps, bandwidth usage, or DNS queries.

3. Account Registration

To use certain features of TrustVPN, you may need to register and create an account. You agree to provide accurate, complete, and updated information and to safeguard your account credentials.

4. Subscription and Billing

  • TrustVPN offers both free and paid plans.
  • Paid plans renew automatically unless canceled before the billing date.
  • Payments are securely processed through third-party providers such as Stripe or PayPal.
  • You may cancel your subscription at any time in your account settings or via the app store.

5. Acceptable Use

You agree not to use TrustVPN for:

  • Illegal activities or violations of local or international laws
  • Sending spam, malware, or harmful content
  • Infringing the rights of others, including intellectual property rights

TrustVPN reserves the right to suspend or terminate accounts that violate these terms.

6. Refund Policy

If you are not satisfied with your purchase, you may request a refund within 30 days of initial purchase. Refunds are subject to approval and may vary based on platform or billing provider.

7. Limitation of Liability

TrustVPN is provided “as is” without warranties of any kind. We are not liable for damages, data loss, or service interruptions. You use the service at your own risk.

8. Termination

You may terminate your account at any time. We reserve the right to suspend or terminate access to the Service if you violate these Terms.

9. Changes to These Terms

We may update these Terms at any time. Changes will be posted on this page and the date of the last update will be noted. Continued use of the Service means you accept the new Terms.

10. Contact Information

If you have any questions about these Terms, please contact us:
📧 support@trustvpn.com
📍 TrustVPN SRL
Municipiul Bucureşti, Sector 3, Şos. Mihai Bravu, Nr.255, Romania